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Unable to activate new VIRL 1.0.26 instance on ESXi Host

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@pagan wrote:

I am unable to activate after a fresh installation. I receive the error:

Failed to check call home status: Cisco contact was not established. This may be temporary. Please make sure the VIRL server is connected to the Internet and capable of reaching the configured Cisco master. Also make sure that the minion key provided to you matches your minion ID and domain, and remains valid. Current status is: Master contact was not established. Last call home check result was: Call has timed out; failed to connect or minion key not accepted.

I have verified that NTP is running on both the guest and ESXi host. I have verified my salt key and domain name. I have tried several variations of salt hosts including us-1.virl.info, eu-1.virl.info, salt-master.cisco.com, salt-master-2.cisco.com, eu-salt-master.cisco.com, and eu-salt-master-2.cisco.com and none work. I have reinstalled multiple times and nothing works. I have verified that requests are not being blocked by our firewall.

Everything looks good on the guest and host. Are the salt servers down? Please help me get this thing activated.

virl@virl:~$ sudo ntpq -p
     remote           refid      st t when poll reach   delay   offset  jitter
==============================================================================
+lithium.constan 128.59.0.245     2 u   49   64   77   80.213   16.114  13.052
*utcnist2.colora .ACTS.           1 u   53   64   77   67.491   14.622  16.803
+propjet.latt.ne 44.24.199.34     3 u   53   64   77   16.398  -14.079  19.139
+104.156.99.226  204.123.2.72     2 u   45   64   77   32.947   -3.396  18.170
+ec2-54-236-224- 66.228.42.59     3 u   50   64   77   73.845   -0.782  16.205

virl@virl:~$ sudo salt-call -l debug test.ping
[DEBUG   ] Reading configuration from /etc/salt/minion
[DEBUG   ] Including configuration from '/etc/salt/minion.d/_schedule.conf'
[DEBUG   ] Reading configuration from /etc/salt/minion.d/_schedule.conf
[DEBUG   ] Including configuration from '/etc/salt/minion.d/extra.conf'
[DEBUG   ] Reading configuration from /etc/salt/minion.d/extra.conf
[DEBUG   ] Including configuration from '/etc/salt/minion.d/openstack.conf'
[DEBUG   ] Reading configuration from /etc/salt/minion.d/openstack.conf
[DEBUG   ] Configuration file path: /etc/salt/minion
[WARNING ] Insecure logging configuration detected! Sensitive data may be logged.
[DEBUG   ] Reading configuration from /etc/salt/minion
[DEBUG   ] Including configuration from '/etc/salt/minion.d/_schedule.conf'
[DEBUG   ] Reading configuration from /etc/salt/minion.d/_schedule.conf
[DEBUG   ] Including configuration from '/etc/salt/minion.d/extra.conf'
[DEBUG   ] Reading configuration from /etc/salt/minion.d/extra.conf
[DEBUG   ] Including configuration from '/etc/salt/minion.d/openstack.conf'
[DEBUG   ] Reading configuration from /etc/salt/minion.d/openstack.conf
[INFO    ] Got list of available master addresses: ['us-1.virl.info', 'us-2.virl.info', 'us-3.virl.info', 'us-4.virl.info']
[CRITICAL] 'master_type' set to 'failover' but 'retry_dns' is not 0. Setting 'retry_dns' to 0 to failover to the next master on DNS errors.
[DEBUG   ] Initializing new SAuth for ('/etc/salt/pki/minion', 'C558999F.virl.info', 'tcp://128.107.0.208:4506')
[DEBUG   ] Generated random reconnect delay between '1000ms' and '11000ms' (2089)
[DEBUG   ] Setting zmq_reconnect_ivl to '2089ms'
[DEBUG   ] Setting zmq_reconnect_ivl_max to '11000ms'
[DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'C558999F.virl.info', 'tcp://128.107.0.208:4506', 'aes')
[DEBUG   ] Initializing new SAuth for ('/etc/salt/pki/minion', 'C558999F.virl.info', 'tcp://128.107.0.208:4506')
[DEBUG   ] Initializing new AsyncZeroMQReqChannel for ('/etc/salt/pki/minion', 'C558999F.virl.info', 'tcp://128.107.0.208:4506', 'clear')
[DEBUG   ] SaltReqTimeoutError, retrying. (1/7)
[DEBUG   ] SaltReqTimeoutError, retrying. (2/7)
[DEBUG   ] SaltReqTimeoutError, retrying. (3/7)
[DEBUG   ] SaltReqTimeoutError, retrying. (4/7)
[DEBUG   ] SaltReqTimeoutError, retrying. (5/7)
[DEBUG   ] SaltReqTimeoutError, retrying. (6/7)
[DEBUG   ] SaltReqTimeoutError, retrying. (7/7)
Attempt to authenticate with the salt master failed
[DEBUG   ] Error deleting fd from IOLoop
Traceback (most recent call last):
  File "/usr/local/lib/python2.7/dist-packages/tornado/ioloop.py", line 732, in remove_handler
    self._impl.unregister(fd)
  File "/usr/lib/python2.7/dist-packages/zmq/eventloop/ioloop.py", line 125, in unregister
    return self._poller.unregister(fd)
  File "/usr/lib/python2.7/dist-packages/zmq/sugar/poll.py", line 80, in unregister
    idx = self._map.pop(socket)
KeyError: None
[DEBUG   ] Error deleting fd from IOLoop
Traceback (most recent call last):
  File "/usr/local/lib/python2.7/dist-packages/tornado/ioloop.py", line 732, in remove_handler
    self._impl.unregister(fd)
  File "/usr/lib/python2.7/dist-packages/zmq/eventloop/ioloop.py", line 125, in unregister
    return self._poller.unregister(fd)
  File "/usr/lib/python2.7/dist-packages/zmq/sugar/poll.py", line 80, in unregister
    idx = self._map.pop(socket)
KeyError: None
virl@virl:~$ 
virl@virl:~$ 
virl@virl:~$ sudo salt-call --local grains.get id
local:
    C558999F.virl.info
virl@virl:~$ 
virl@virl:~$ 
virl@virl:~$ 
virl@virl:~$ 
virl@virl:~$ ping us-1.virl.info
PING us-1.virl.info (128.107.0.207) 56(84) bytes of data.
64 bytes from salt-master.cisco.com (128.107.0.207): icmp_seq=1 ttl=46 time=41.9 ms
64 bytes from salt-master.cisco.com (128.107.0.207): icmp_seq=2 ttl=46 time=41.6 ms
64 bytes from salt-master.cisco.com (128.107.0.207): icmp_seq=3 ttl=46 time=41.6 ms
64 bytes from salt-master.cisco.com (128.107.0.207): icmp_seq=4 ttl=46 time=41.6 ms
64 bytes from salt-master.cisco.com (128.107.0.207): icmp_seq=5 ttl=46 time=41.7 ms
64 bytes from salt-master.cisco.com (128.107.0.207): icmp_seq=6 ttl=46 time=41.5 ms
^C
--- us-1.virl.info ping statistics ---
6 packets transmitted, 6 received, 0% packet loss, time 5007ms
rtt min/avg/max/mdev = 41.581/41.711/41.997/0.246 ms
virl@virl:~$ 
virl@virl:~$ nc -zv us-1.virl.info 4505-4506
Connection to us-1.virl.info 4505 port [tcp/*] succeeded!
Connection to us-1.virl.info 4506 port [tcp/*] succeeded!
virl@virl:~$ 
virl@virl:~$

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